About the AODA

In 2005, the Ontario government took a significant step towards building a more accessible province when it passed the Accessibility for Ontarians with Disabilities Act (AODA) 2005 calling for the development of mandatory provincewide standards for accessibility. The first of these standards, the Accessibility Standards for Customer Service, came into effect on January 1, 2008 and applies to every business that operates in Ontario. Compliance reporting began on January 1, 2010 for corporations and January 1, 2012 for not-for- profit organizations. While Variety – the Children’s Charity of Ontario already meets many of the requirements for Accessibility Standards for Customer Service under the Act, we continue to work towards implementing improvements that will ensure each and every person with a disability who visits a Variety Ontario location has access to all of our goods and services.

For additional information, please visit our AODA Bulletin Board which was recently installed in the cafeteria at our flagship location, Variety Village in Toronto. The information posted there includes developments and news regarding the AODA, a copy of Variety Ontario’s AODA Customer Service Policy and information on how you can provide us with your valuable feedback.